In his role at Applause, Hagai leads the delivery and testing servicesgroups, ensuring seamless projects delivery with high customer satisfaction. Hagai brings with him more than 15 years of experience in the information technology and services industry. Skilled in operations management, operational excellence, business planning and performance Improvement. Hagai holds a B.Sc. degree with honors in industrial engineering from Ben-Gurion university and a MBA degree from Tel-Aviv university.